Service user involvement

C&I  is committed to  involving service users in a meaningful way in the planning, delivery, and organisation of its services. We believe that service users and carers are 'experts by experience'.  It is important to us that the views of service users and carers are valued and acted upon.  It is our wish to create a culture of partnership, participative decision making and collaboration.

We believe that service users should expect:

  • To be treated as  experts about themselves and their own mental health
  • That staff are aware of all the elements of distress and anxiety that can accompany entry or re-entry into services
  • To be asked their opinion
  • To have their views taken into account when decisions about their care are made
  • To be fully informed and involved in the plan that is made for their care

Getting involved

There are many different ways in which you can get involved. Find out more about our Recovery College, Research centre or Service User Forums.

Do you like to sing – why not join the Trust choir?

Camden and Islington NHS Foundation Trust working with partner Key Changes has a thriving Trust choir for our service users, carers and staff.
The C&I Choir was set up in 2016 with a small grant from Trust governors, who received it from the Trust executive, and is externally managed by music and mental health charity Key Changes. 
The C&I Choir is a thriving group attracting a core of about 40 singers and makes regular appearances at key Trust events such as our annual Christmas carol concert and our Annual Members’ Meeting, as well as community events. It has a wide repertoire of mostly modern songs. It’s a fun, relaxed and friendly way of developing vocal, performance and listening skills.  All levels are welcome, no experience or audition are required.
The C&I Choir meets every Tuesday in The Well, St Pancras Hospital, 4 St Pancras Way, London NW1 0PE, between 5.30pm and 7pm.
If you are interested in joining or would like to learn more, please contact 
Key Changes provides innovative music industry-focused mental health recovery services in hospitals and in the community for musicians, song writers, lyricists, producers, vocalists and MCs.

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