When you first contact us we will ask you some questions to make sure we are the right service for you. If you need help urgently and we think another service can help you better than us we will let you know this straight away and where you can get help immediately.
If we think we might be able to help you we will arrange an initial contact assessment. This is a joint meeting with a social worker and a psychologist where we see whether or not you have a learning disability. If we decide that you do have a learning disability you may be eligible for our service, including our health services. A social worker will then arrange to meet with you to do an assessment of your needs. If we decide that you do not have a learning disabilitiy or that you are not eligible for social care funding, we will put you in touch with other services that can support you.