Our services
What we do
We are the largest provider of mental health and substance misuse services to people living within the London boroughs of Camden and Islington. We treat 97% of people in the community and work hard to reduce the need for hospital admissions. You can find out more about all our services by using the menu on the left of search on our 'find a service' page.
Our facilities
We provide a large range of community-based services throughout the boroughs of Camden and Islington which means you may never have to attend a hospital. We have two in-patient facilities at Highgate Mental Health Centre and at St Pancras Hospital. There are also three crisis houses, one is just for women. Users of this service will also have access to the acute day recovery programmes which take place at two recovery centres in Camden.
Our approach
We aim to provide all our users with a warm welcome throughout their journey to recovery. Users of our services are treated as part of the team ‘no decision about you, without you’. We believe that an individual’s views should be respected and that care should be delivered with compassion and kindness.
Referrals
We accept referrals from people outside the Camden and Islington areas. It is your right to be able to tell your GP where you would like to be treated. Feeling comfortable and confident is likely to improve both the result of your treatment and your experience. Some of our services can also be accessed through self-referral. Find out more on our Referrals page.
Video Consultations
We now offer video consultations which means you can attend your consultation online via a video call. Video calling is as convenient as a phone call, with the added value of face-to-face communication. It can save you time and money and bring your care closer to home. Instead of travelling to your appointment, you enter the clinic’s online waiting area. The health service is notified when you arrive, and your clinician will join you when ready.
By offering remote video consultation we are offering greater choice and flexibility in the provision of your care. However, if you are unable to access these online platforms, this will not negatively impact on their ability to access support. There is no need to create an online account.
No information you enter is stored.
If you’ve received an invite to talk to your clinician or therapist via an online video consultation rather than meeting in person, we’ve put some information together to help you prepare. Click here