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Stacey Street team awarded £100 for PET study

Dr Fiona Nolan, Deputy Director of Nursing and Research, is Chief Investigator on the Protected Engagement Time (PET) for Older People study. The study looks at how PET is implemented on older people's wards throughout England, and whether it benefits patients, staff and carers.

Smoking and nicotine dependence

Studies suggest that up to 70% of mental health service user’s smoke, and commonly smoke heavily (20 or more a day). Many will have smoked for years, and will have tried their best to quit many times. But research also shows that mental health service users are keen to be offered help to quit and can see benefits (see below) to their health and wellbeing if they do. Mental health service users who smoke are not alone, and help is available to them to become ex-smokers.

Equality, diversity and human rights

Tackling health inequalities and social exclusion is an important priority for C&I. We are committed to taking positive steps to ensure fair and equitable access to services for all.

As a major provider of services, we need to be pro-active so that we can meet the changing needs of diverse communities, and provide fair access for all in an environment where dignity, equality, diversity and human rights are respected and promoted.


Many people have trouble with sleep. It can be disturbed by distressing thoughts, bad dreams or concerns. 

If you're stuggling to sleep you might find it very hard to fall asleep at night or find yourself awake extremely early in the morning. Even then, if you manage to sleep you may wake up feeling tired.

Advice and complaints Service

If you want to let us know when we have done something well, or indeed when we haven’t come up to scratch, then C&I’s Advice and Complaints Service is here to help.

Service users and carers

Our aim is for our service users and carers to be partners in everything that we do. 

What is a service user?

At C&I we use the term ‘service user’ to describe anyone who is a patient or a user of our services.  Throughout our website and in our literature we frequently interchange the terms service user and patient. In both cases we mean the same thing.

C&I working with One Housing to provide clinical care and social support under one roof

C&I, One Housing and Camden Council developed Tile House to help save millions and improve the quality of adult mental health care by combining high quality accommodation, dedicated clinical support and personalised social care all under one roof.

Urgent help

Getting help in a mental health crisis

If you are already cared for by our mental health services call 020 3317 6333. This number is available 24 hours a day, 7 days a week.

If you or someone else is in immediate danger or risk of harm phone 999

Emergency department

In an emergency you can always go to the emergency department at your local hospital. They will be able to assess your mental state and treat accordingly. In most  emergency departments a psychiatric liaison nurse is available.


What is wellbeing?

When we talk about improving our wellbeing we mean we want to improve both our physical and mental health.

Often when we think about wellbeing we think about being happy and confident but that is just a part of what it is to be healthy. Our sense of wellbeing also comes from how we look after ourselves and the relationships we have with others.


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