Quality Improvement at C&I
In 2017 we launched the Quality Improvement (QI) Programme across the Trust.
At C&I, we want to encourage a culture of continuous improvement and make sure we focus on listening and learning.
Our staff, service users, and their carers are best placed to be able to identify, test and drive changes need to be made to improve quality. Our QI programme focuses on giving staff, service users and carers the skills, knowledge and empowerment to bring about improvement.