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National Apprenticeship Week 2020: Laura Wells

Laura Wells

This week is National Apprenticeship Week (3 Feb - 9 Feb 2020) - a chance for us to shine the light on some of the fantastic apprenticeships currently taking place at C&I. Here, Laura Wells, Clinical Administrator, who has recently completed her apprenticeship, shares her story.

  • What have you enjoyed most about your apprenticeship? 
I have enjoyed learning new skills and developing current skills that I already had. The apprenticeship course really helped me develop my coaching skills and learn different techniques to coach people. 
  • What is the biggest challenge you’ve faced in your apprenticeship? 
It has been difficult at times balancing work and learning. However, having an understanding and supportive manager has helped greatly. I would suggest that managers do give apprentices time out of the work environment to study. Also, having a supportive tutor for the apprenticeship course really helped me get through the apprentice scheme and pass the course.  
  • What difference is being on an apprenticeship making to your post? 
It now means that I have a recognisable qualification which has taught me a lot about management functions within the NHS. I now feel I have a better understanding of how an organisation works especially the NHS and the many things that need to be considered when planning to implement changes. I hope that I will be able to develop my career further with completing this apprenticeship course. 
  • How are you planning on using your apprenticeship now that it has finished? 
I received notification from the college on Friday 24 January that I successfully passed the course and I am really happy to have done so. I initially felt like I wasn’t going to pass but I had a lot of positive people around me including my manager and tutor who knew I would pass the course.
It’s been a few years since I have undertaken any formal education/training programme and this has given me a taster for more. I am now considering going forward to the next level of training. The final exams and assessments were difficult. I now aim to put some of the training into practice within the service to support/coach other staff. 
  • What would you say to someone considering doing an NHS apprenticeship? 
I would definitely recommend others to complete an apprenticeship and I would happily mentor anyone who would be starting an apprenticeship. I feel if I had someone who had already completed an apprenticeship within C&I this really would have helped me to prepare for the course. 


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