Congratulations to Miriam Williams, Charge Nurse on Dunkley Ward, who has been recognised as our latest Star of the Month for her compassionate and dedicated work to support service users.
In a presentation on Friday 14 February, Miriam was surprised by colleagues and Trust Chair, Jackie Smith and presented with a gift voucher, certificate, badge, cakes and flowers. Jackie said: “I’m thrilled to be presenting Miriam with our latest Star of the Month award. Miriam is one of the best nurses I’ve ever met and I’ve met a few! Miriam is clearly adored and admired by her colleagues and has such kindness and compassion for the people in her care.”
Miriam, who has worked on Dunkley Ward since 2003, said: “It’s so lovely to be recognised for this award – I can’t believe it! Compassion and unity is at the forefront of my mind when caring for our service users, and with this I always try and imagine how I’d like my family and friends to be cared for.”
Part of Miriam’s nomination, which was submitted by Sophie Stout, Dunkley Ward Manager, noted how: “Miriam puts 100% into everything she does day in and day out, managing the most challenging of situations, coaching and supporting junior staff, and leading the ward towards high standards of clinical care. Miriam’s energy can often make a hectic ward feel safe and contained; a skill which is incredibly valued, and admired.
“Miriam has endless joy, care, and kindness, always doing everything within her power to support her colleagues, advocate for her patients, and maintain a safe, but welcoming environment.”
C&I has moved the service we normally offer in emergency departments to our 24-hour Mental Health Crisis Assessment Service, at St Pancras Hospital. The service will see people in need of urgent care so that they do not have to go to a hospital emergency department unless they have an urgent medical need. Emergency departments are under unprecedented pressure due to COVID-19 – the illness caused by coronavirus. We are urging people in mental health crisis to telephone our 24/7 crisis line on 020 3317 6333 or contact their usual community mental health team. If service users attend the 24-hour Mental Health Crisis Assessment Service in person we will see you but we urge you to contact the crisis line in advance for advice to ensure you are only leaving home when absolutely necessary.