“I’m speechless! Thank you from the bottom of my heart,” were the words shared by Joy Anamuehan when she was surprised on Thursday 17 January with the Star of the Month award.
Joy, who works as a Support Worker on Ruby Ward, was nominated by colleagues for her ‘warm’ and ‘friendly’ nature whilst working with colleagues and caring for service users.
Joy’s nomination read: “Many colleagues comment positively about how much time she spends with service users in the communal areas, really taking the time to have meaningful interactions. Joy is a genuinely warm and giving person and really brings the team together in a tender-hearted and loving manner. She also seems to have an endless supply of kindness and time for our service users. Joy remains like this in the face of adversity on the ward, showing complete professionalism. In my opinion Joy is a real asset to Ruby Ward and C&I and well deserves to be the star of the month.”
One team member added: “Joy goes above and beyond her role and also helps with carrying out ECGs and blood tests to support the work of other colleagues.”
Joy was presented with a gift voucher, certificate, badge and biscuits by Trust Chair, Leisha Fullick. Leisha said: “Coming on to Ruby Ward, I can instantly feel the kindness and warmth shared between this team and with service users. I am thrilled to be presenting Joy with our Star of the Month award. Joy is a shining example of the cultural pillars we hold as a Trust, and I’d like to thank Joy for all her dedicated work at C&I.”
C&I has moved the service we normally offer in emergency departments to our 24-hour Mental Health Crisis Assessment Service, at St Pancras Hospital. The service will see people in need of urgent care so that they do not have to go to a hospital emergency department unless they have an urgent medical need. Emergency departments are under unprecedented pressure due to COVID-19 – the illness caused by coronavirus. We are urging people in mental health crisis to telephone our 24/7 crisis line on 0800 917 3333 or contact their usual community mental health team. If service users attend the 24-hour Mental Health Crisis Assessment Service in person we will see you but we urge you to contact the crisis line in advance for advice to ensure you are only leaving home when absolutely necessary.