Our transformation of community mental health services in North Central London is being driven by the needs of the people who live in the area, our service users and their carers.
At our first Community Mental Health Summit, held in November, attendees put forward more than 100 suggestions for change, including more holistic care, closer to home, with more staff, increased training and a greater focus on prevention. We examined the feedback and suggestions in detail and broke them down into different themes.
Our full report, which you can see here, lists the themes and shows how we have rated them according to how far we are meeting those needs, and how we are using your suggestions to inform our future planning. It is encouraging that most of the suggestions raised were areas we have been working on, and they are either on track or have started making progress. However, we are not complacent and we want to check back with people in the community to ensure that the changes are having the desired effect, and see whether any other needs have arisen.
The summit was open to all. It had to be held online because of COVID restrictions, but we also opened a drop-in session live at St Ann’s hospital for anyone who preferred to attend in person. More than 200 people attended and were divided into online breakout rooms to discuss ideas in small groups, which were facilitated by experts-by-experience.
Complete lists of ideas and comments were published in full and in summary on the BEH and C&I websites - see details here.
We aim to hold another summit to report on the progress of the programme and gather your feedback to inform our plans.