C&I is working with NHS England and taking steps to manage the outbreak of coronavirus, also known as COVID-19. We are keeping our services going as much as possible, but each service is having to look at new ways of operating. You may be offered a telephone of video consultation instead of a face-to-face one, and large group activities and events have been cancelled.
Please be assured we are still offering high quality effective mental health care, but we have had to change the way we do this to follow the Government's social distancing guidelines and protect our service users, carers and staff.
Please check this website regularly as the situation is changing rapidly and we will be updating the information frequently. See the current changes to our services below:
If you would like to speak with your clinician via video consultation but do not have access to a device or suitable internet connection, or do not feel confident using this technology, please speak with your clinician or the Digital Inclusion Officer (DIO@candi.nhs.uk) to find out more about the Trust's Digital Inclusion Scheme.
We now offer video consultations which means you can attend your consultation online via a video call. Video calling is as convenient as a phone call, with the added value of face-to-face communication. It can save you time and money and bring your care closer to home. Instead of travelling to your appointment, you enter the clinic’s online waiting area. The health service is notified when you arrive, and your clinician will join you when ready.
By offering remote video consultation we are offering greater choice and flexibility in the provision of your care. However, if you are unable to access these online platforms, this will not negatively impact on their ability to access support. There is no need to create an online account.
No information you enter is stored.
If you’ve received an invite to talk to your clinician or therapist via an online video consultation rather than meeting in person, we’ve put some information together to help you prepare. Click here
Camden and Islington iCope are available to help people living in the boroughs to manage increased anxiety and distress arising from the current coronavirus pandemic.
The iCope team already has a page on their website with suggestions to keep as psychologically well as possible during this time, including webpages, podcasts and apps that we hope can help. In addition, we are offering 30 minute telephone appointments for practical support, signposting and access to helpful materials. To access this support, residents should make a self-referral via the website or by calling 020 3317 6670 (Camden) and 020 3317 7252 (Islington)
Please note: it may be necessary to leave a message and receive a call back. iCope will be updating their website so do check their website for the latest information on those services. You can also see here for tips on how to improve your mental health and wellbeing.
iCope have developed a three session rapid response intervention that is based on psychological first aid. It has been designed to help people who are struggling to cope and function day to day because of the impact of Covid–19 on work or home life. For example if circumstances have changed due to the pandemic or if you they have experienced Covid-19 yourself or have lost a loved one to COVID-19. When referrals are screened the service will think about what iCope intervention might be most beneficial as this is one of several new interventions that iCope are offering at the moment.
Do you have coronavirus symptoms?
We are asking anyone who has symptoms, or anyone who has been in contact with someone with symptoms, not to attend hospital or any of our sites. You should follow the Government rules to stay at home and get in touch with the NHS Test and Trace service to request a test. The symptoms of coronavirus are:
a high temperature
a new, continuous cough
loss of taste and smell
Urgent advice: Use the NHS 111 online coronavirus service if:
you feel you cannot cope with your symptoms at home
your condition gets worse
your symptoms do not get better after 7 days
For more information on the coronavirus, please use the 111 online coronavirus service.
There have been reports that some medications can protect against coronavirus and alleviate the symptoms of the illness it causes, COVID-19. Please read our advice here.
There are things you can do to help stop viruses like coronavirus spreading.
For more information about coronavirus, please visit the NHS website.