The Camden Resilience Network, of which C&I is a key member, has been shortlisted for a Health Service Journal (HSJ) Partnership Award.
HSJ awards are highly respected and this is a great achievement for everyone involved and a testament to the hard work and innovation of this pioneering project, which helped service users and vulnerable people in the community.
C&I has worked with many organisations across Camden; with Mind in Camden and Likewise taking lead roles in the Camden Resilience Network. Other partners include Camden Community Framework Task & Finish Group (a sub-group of the Camden Mental Health Integrated Care Partnership Group) which includes four co-production partners (Experts by Experience) as core members, alongside representatives from Public Health, Adult Social Care, NHS organisations and the voluntary sector.
In the early stages of the Covid-19 pandemic, face-to-face appointments and interventions were scaled back and group therapies put on hold.
Many of our services users with serious mental illness also lost access to their normal social support networks. They were at risk of loneliness, health anxiety, worry, or grief, about relatives and friends and at an increased risk of paranoia.
There were the pressures of ruptured routines and family relationships, barriers to accessing food, medicines, money and personal care packages and an increased vulnerability to relapse due to the harmful effects of isolation.
In response, C&I, commissioners and Camden’s Resilience Network, which consists of local voluntary sector mental health organisations, rapidly accelerated the development of an integrated, preventative mental health support.
A key component was the establishment of a Single Point of Access (SPA) to voluntary sector and wider community support, with two lead voluntary sector agencies coordinating support for service users: Mind in Camden and Likewise.
Liaising with C&I’s Resilience Network Leads, they ensure that a person’s individual and holistic needs are met, both through providing support directly and by connecting them to a wide range of other support offers provided by voluntary sector and community-based organisations.
As part of this, they play a ‘holding’ role, ensuring that support is joined-up and that there is no risk of service users falling through gaps between services.
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Telephone: 020 3317 3500
In an emergency
C&I has moved the service we normally offer in emergency departments to our 24-hour Mental Health Crisis Assessment Service, at St Pancras Hospital. The service will see people in need of urgent care so that they do not have to go to a hospital emergency department unless they have an urgent medical need. Emergency departments are under unprecedented pressure due to COVID-19 – the illness caused by coronavirus. We are urging people in mental health crisis to telephone our 24/7 crisis line on 0800 917 3333 or contact their usual community mental health team. If service users attend the 24-hour Mental Health Crisis Assessment Service in person we will see you but we urge you to contact the crisis line in advance for advice to ensure you are only leaving home when absolutely necessary.