Camden and Islington NHS Foundation Trust (C&I) will soon be carrying out a survey to find out what service users think about their care. This is part of a national programme to improve quality of care and service users’ experiences.
Your views are important to us. Taking part in the survey is voluntary and all answers are confidential. If you are selected to take part, your contact details (name and postal address) will be used by researchers to carry out the survey.
If you do not want to take part, or have any questions about the survey please call: 020 3317 7548 or email: email@example.com.
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Telephone: 020 3317 3500
In an emergency
C&I has moved the service we normally offer in emergency departments to our 24-hour Mental Health Crisis Assessment Service, at St Pancras Hospital. The service will see people in need of urgent care so that they do not have to go to a hospital emergency department unless they have an urgent medical need. Emergency departments are under unprecedented pressure due to COVID-19 – the illness caused by coronavirus. We are urging people in mental health crisis to telephone our 24/7 crisis line on 0800 917 3333 or contact their usual community mental health team. If service users attend the 24-hour Mental Health Crisis Assessment Service in person we will see you but we urge you to contact the crisis line in advance for advice to ensure you are only leaving home when absolutely necessary.