Alistair Burt, MP, Minister of State for Community and Social Care, has visited Camden and Islington NHS Foundation Trust (C&I) to hear first-hand from health professionals and patients about its world-class, innovative and person-centred approach to mental healthcare.
Dr Lucy Wilson-Shaw was highly commended as a Patient Champion at the NHS Leadership Recognition Awards. Her nomination read: “By building up and maintaining a dedicated and enthusiastic Advisory Group of Ex-Service Users who are strong and vocal in their opinions and play an important role in service development and improving patient care, Lucy has ensured that meaningful service user involvement will remain at the centre of iCope.”
iCope has been shortlisted for Innovation in Healthcare, Education and Training at the Health Education North Central and East London Quality Awards 2015. The service, which provides brief psychological interventions to patients with common mental health problems, has been recognised for hosting talks at local primary schools. They have been educating parents and teachers on the impact of stress, low mood and relaxation.
C&I has moved the service we normally offer in emergency departments to our 24-hour Mental Health Crisis Assessment Service, at St Pancras Hospital. The service will see people in need of urgent care so that they do not have to go to a hospital emergency department unless they have an urgent medical need. Emergency departments are under unprecedented pressure due to COVID-19 – the illness caused by coronavirus. We are urging people in mental health crisis to telephone our 24/7 crisis line on 0800 917 3333 or contact their usual community mental health team. If service users attend the 24-hour Mental Health Crisis Assessment Service in person we will see you but we urge you to contact the crisis line in advance for advice to ensure you are only leaving home when absolutely necessary.