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Volunteering

Thank you for your interest in our volunteering service and our opportunities.
 
As I am sure you can appreciate, we have had to change how we operate our volunteer service during the current global pandemic.  Some roles have been stood down to allow us to minimise the spread of the virus to protect our patients/service users, volunteers and staff; and new roles have also been created to meet the changing needs and demands of our services and users.  Work is underway to restart roles where appropriate and safe to do so and new ways of volunteering are being explored and developed.  
 
Our volunteer roles complement the work of our paid staff and enhance the service and experience provided to our patients/service users and their carers.
 

Volunteering is a great way to:

Contribute or give something back to your local community; develop your skills or experience; use your existing skills or experience to help others; meet new people and make friends; do something interesting and meaningful with your free time; and build your confidence. 
 
All volunteers for C&I must be over 18 years of age. We will also require volunteers to undertake a Disclosure and Barring Service (DBS) check, Occupational Health check and reference checks. Ideally we would like volunteers to commit to at least six months volunteering as a minimum where possible.
 

We are currently recruiting volunteers for the following roles: 

Response Volunteers
Our Response Volunteers support our hospital wards by picking up non-clinical tasks.  The aim of the role is to take pressure off staff so that they can concentrate on clinical tasks and also to support patients who are having to isolate to reduce loneliness and improve patient experience.  Volunteer tasks can include: Undertaking shop runs for patients, running samples to reception for collection, telephone befriending, supporting patients to give feedback, delivering post and preparation of admission packs.
 
Trolley Shop Volunteers
We run a trolley shop service for patients, staff and visitors at our inpatient hospital sites. The trolley shop sells a variety of items including: food, snacks, drinks and toiletries. It is an important service for many who may not be able to leave the site, which also provides social contact for patients as well as the shop facility. 
 
Restraint Debrief Support Volunteers 
Do you use our services or do you have lived experience of mental ill health or substance misuse? Do you have good communication & listening skills? Are you interested in helping to improve C&I services?

On occasions some patients on our inpatients settings must be restrained by staff for the safety of themselves or others. NICE guidelines advise that the patient should be given the opportunity to contribute to a debrief following any such interventions. Historically this has always been offered by staff, but this can be a challenge as often patients may find it hard to engage with staff following such incidents initially, due to high emotions or feeling that staff shouldn’t have restrained them, meaning engagement in debrief can be very low. As a way of changing this and increasing patient involvement in debrief we introduced a volunteer debrief role. The aim of the role is to give patients who had been restrained a voice, an opportunity to reflect and feedback on the event from their perspective. Allowing us all to learn and hopefully reduce such incidents going forward. 

 
How to apply
To apply for our volunteer roles online, please visit our job pages here and select the Volunteers box.  If you require support to submit an application please get in touch via one of the methods below.
 
Find out more
If you’d like to find out more please contact our Voluntary Services Manager, Joanne Scott at volunteer@candi.nhs.uk or telephone on 020 3317 7146.

 

 

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