Urgent help for residents of Camden and Islington
*Please note Covid-19 changes to services*
C&I has moved the service we normally offer in emergency departments to our 24-hour Mental Health Crisis Assessment Service, at St Pancras Hospital. The service will see people in need of urgent care so that they do not have to go to a hospital emergency department unless they have an urgent medical need. Emergency departments are under unprecedented pressure due to COVID-19 – the illness caused by coronavirus. We are urging people in mental health crisis to telephone our 24/7 Crisis Single Point of access on Freephone 0800 917 3333 or contact their usual community mental health team. If service users attend the 24-hour Mental Health Crisis Assessment Service in person we will see you but we urge you to contact the crisis line in advance for advice to ensure you are only leaving home when absolutely necessary.
What is a mental health crisis?
Getting help in a mental health crisis
If you are already cared for by mental health services provided by Camden and Islington NHS Foundation Trust
- During working hours you should contact the team that coordinates your mental health care on a long term basis. You can locate your service using the service finder.
- If you need urgent mental health support outside of that team’s working hours then you should contact the Crisis Single Point of access on Freephone 0800 917 3333. This number is available 24 hours a day, 7 days a week.
- First contact your GP and ask for an urgent appointment. This will allow you to discuss your experiences and situation with someone who can help you to identify what might be happening to you and organise further help for you if you need it.
- If you do not feel that you can wait to see your GP then please contact the C&I Crisis Single Point of Access on Freephone 0800 917 3333. This number is available 24 hours a day, 7 days a week.
Other forms of help
General health enquiries
Care Programme Approach (CPA)
Carers Advanced Plans
Concerns that a child, young person or is at risk of abuse or neglect?