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Home › About us › Sustainability and Transformation Plan

Transforming community mental health care

Our ambitious programme to revolutionise mental health care is underway

We’re changing how we work to help you recover sooner and stay well. We are:

  • recruiting more frontline workers to ensure everyone can access the right care at the right time
  • creating new multi-agency teams to deliver wraparound care that meets your mental health, physical health and social needs including support with housing, employment and substance use
  • making it easier to access care by delivering most services in your local community
  • providing treatment much earlier to help you recover sooner and ongoing support to help you manage your condition and stay well
  • giving you greater control over your care and using new technology to ensure you don’t need to tell your story over and over
  • focusing strongly on prevention and improving mental health and wellbeing in partnership with communities, local government and other agencies.

Transforming mental health care takes time. This new approach will be rolled out in every primary care network over three years in consultation with service users, carers, local communities, health and care partners and others. By 2024, thousands more will receive care and ongoing support.

Download the latest issue of our new 'In the community for the community' newsletter in the top righthand side of this page.

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For answers to our Frequently Asked Questions, please click here

Read more about our ambitious plans:

 

 

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Contact us

Switchboard and General Enquiries
Telephone: 020 3317 3500
In an emergency
C&I has moved the service we normally offer in emergency departments to our 24-hour Mental Health Crisis Assessment Service, at St Pancras Hospital. The service will see people in need of urgent care so that they do not have to go to a hospital emergency department unless they have an urgent medical need. Emergency departments are under unprecedented pressure due to COVID-19 – the illness caused by coronavirus. We are urging people in mental health crisis to telephone our 24/7 crisis line on 0800 917 3333 or contact their usual community mental health team. If service users attend the 24-hour Mental Health Crisis Assessment Service in person we will see you but we urge you to contact the crisis line in advance for advice to ensure you are only leaving home when absolutely necessary.

Find us

Camden and Islington NHS Foundation Trust
St Pancras Hospital
4 St Pancras Way
London NW1 0PE

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