QI Resources

Institute of Health Improvement

You can view QI resources from the IHI here.


This website lets you register and develop your QI project including helps you present you data easily. It also has lots of material on QI and you can look at other QI projects from the Trust and around the country. You can visit the LifeQI website here

East London Foundation Trust QI website 

ELFT have a large number of videos, tools and other resources on their website to help you learn and develop your QI skills. You can find these here.

Coproduction with Service Users

The QI Hub is passionate about partnering with service users to bring about the improvements that are important to them. Projects can be rated as a "big I" or "little i" depending on the level of service user participation. Involvement with a "little i" means getting service users' ideas and feedback at certain stages of a project. Involvement with a "big I" means that service users are a fundamental part of the team throughout the project.

An example of a "big I" project is the development of a coproduction audit tool. This has been developed by two service users and is being used by project teams to raise awareness of what is needed for coproduction and measure how well they are doing. It also acts as a feedback mechanism to the QI Hub so they can monitor progress. You can access the coproduction audit tool here.

The QI Hub is keen to support teams to understand how to increase the number of service users participating in projects. A service user is working with the QI Hub and has built a plan around how we can achieve this. He is creating a resource to give service users more information about coproducing QI, which will be available on the intranet soon. To help staff contact service users who may be interested in QI, the Hub has compiled this list of service user forums in Camden and Islington.

Measuring Improvement

The QI Hub coaches teams on how to collect and respond to information about their progress. We use Statistical Process Control (SPC) charts to show how a process changes over time. Here is an example from C&I's project on smoking cessation care planning.

NHS Improvement provide a blank SPC chart that you can use to collate and understand your data. This is available along with a short explanatory video here.

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