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How do we protect your information

Confidentiality and data security

All our staff have written into their contracts statements requiring them to keep personal information provided by users of the service in the strictest confidence. If you suspect a member of our staff has been indiscrete with your personal information (such as sharing it with non-health related organisations, selling it companies, or harassing you at home or work) please do not hesitate to provide the Foundation Trust a written complaint or contact Chief Executive's Office. The Chief Executive can be contacted at:

Chief Executive's Office
Camden and Islington NHS Foundation Trust
Fourth floor, East Wing
St. Pancras Hospital
4 St. Pancras Way
London 
NW1 OPE

Fax: 020 3317 3230
Email: chief.executive@candi.nhs.uk

Freepost address

Angela McNab
Chief Executive
Camden and Islington NHS Foundation Trust
St. Pancras Hospital
4 St. Pancras Way
London
(Lon 12613)
NW1 0YT

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have legal basis on need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

All our staff have written into their contracts statements requiring them to keep personal information provided by users of the service in the strictest confidence. If you suspect a member of our staff has been indiscreet with your personal information (such as sharing it with non-health related organisations, selling it companies, or harassing you at home or work) please do not hesitate to provide the Trust with a written complaint .

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

All staff are required to undertake annual information governance (Data Security and Protection) training and are provided with an information governance awareness at induction to understand their responsibilities and agree to adhere to them. The staff are aware of their information governance responsibilities and follow best practice guidelines ensuring the necessary safeguards and appropriate use of person-identifiable and confidential information.

Under the NHS Confidentiality Code of Conduct, all our staff are also required to protect your information and inform you of how your information will be used. This includes, in most circumstances, allowing you to decide if and how your information can be shared.

Secure premises

We endeavour to keep your personal information safe and secure at all times. Trust premises have controlled public access during work hours and are securely locked otherwise. Most Trust premises are covered by CCTV as well as being protected by security services and alarms.

Restricted access records storage

Major Trust sites have restricted access records storage. At each site there will be a limited number of people who have access to the storage room and who control the release of records. This makes the records stored here unavailable except when requested under official protocols.

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