Clinical Governance
To make a complaint or for information or advice for service users, families and carers, contact the Advice and Complaints Service on 020 3317 3117. Click here for further details.
The Clinical Governance Team are responsible for the these main issues:
- Risk identification and management
- Facilitating audit and service improvement work
- Mental Health Law matters
- Complaints
- Incident reporting and investigation
- NHSLA Risk Management standards
- Legal issues and claims handling
- Care Quality Commission essential standards
- Implementation of NICE guidance and other clinical policies
1st Floor, East Wing
St Pancras Hospital
4 St Pancras Way
London
NW1 0PE
clinical.governance@candi.nhs.uk