About Us

Vision

We will work in the best interests of service users, treating every individual with dignity, and we will collaborate across disciplines to affect the best possible outcome for each service user and for commissioners.

Values

About Changing Lives:

These values and behaviours were developed by over 500 service users and members of staff. They describe how we aim to be with service users, carers and each other, and set out our ambition to provide an excellent experience for everyone we work with.

Our promises to service users and each other:

We are welcoming so you feel valued

  • Friendly and polite
  • Accessible and open
  • Make time for you

We are respectful so you can feel understood

  • Respect you
  • Respect dignity
  • Respect privacy

We are kind so you can feel cared for

  • Compassionate
  • Helpful
  • Encouraging

We are professional so you can feel safe

  • Safe
  • Knowledgeable
  • Self aware of my impact on others

We work as a team so you can feel involved

  • Work together
  • Listen and clearly communicate
  • Offer solutions and choices

We are positive so you can feel hopeful

  • We aim high
  • Improvement based on evidence
  • Positive feedback

About us

In 2008 we became the first Care Trust to successfully achieve Foundation status. Monitor, the independent regulator, authorised the Foundation Trust to operate from 1st March 2008.

The Trust cares about continually improving local mental health and social care services, and as a Foundation Trust is more accountable to members - service users, local people and staff. The Trust is also more able to deliver services that local people want.

Our services include adult mental health, mental health care of older people, substance misuse services and care for people with learning disabilities. We aim to deliver substantial benefits to service users and carers.

A copy of the Trust's constitution can be found here.

Please click here for our Executive structure.

The Trust aims to provide excellent public service and needs to ensure propriety and accountability in all matters.

The Trust is determined to protect itself and the public from fraud and corruption and is committed to implementing and maintaining robust policies for the prevention and detection of fraud, bribery and corruption.

The Trust has a zero tolerance attitude towards fraud, bribery and corruption.  The Trust will investigate any suspected acts of fraud, bribery, corruption, misappropriation or irregularity and take full and appropriate action against any wrong doing.